End-to-end insurance support for therapists
Expert guidance through the insurance ecosystem
Included for all members
Simplify credentialing, claims, and beyond with Alma’s suite of tools and experts. We navigate the complexities of taking insurance so you don’t have to.
Credentialing time
45 days or less
Payout Schedule
Weekly
People eligible for in-network care
112 million+
Make insurance work for you, without the hard work.
Bring quality care to more clients
By accepting insurance, Alma members can expand their client base beyond cash pay and provide services to more individuals in need.
Alma smooths this process for you and your clients, by offering:
Credentialing 3 times faster than individual applications
A network of Alma insurance partners in all 50 states
Multi-state credentialing
Access to clients who engage in ongoing care (3+ visits on average)
Streamline processes and reduce paperwork
Accept payments, submit claims, and get timely payouts, all in one place. Alma's platform handles the core insurance eligibility and billing process so you can save time, lower overhead, improve client relationships, and earn more.
Cost estimator tool for clients
Automated client eligibility checks
Generate claims, invoices and superbills
Auto-pay and client payment method storage
Track reimbursement status
Get reliable payouts and save on administrative fees
Through unique policies, partnerships, and features, Alma finds every opportunity to keep your income consistent and costs low so you can accept insurance with confidence.
Payout Confidence policy—protecting you from unforeseen client payment issues
Competitive reimbursement rates compared to individual applications and similar credentialing programs
Choose a weekly or bi-weekly payout schedules
Alma representatives negotiate claims on your behalf
Lower fees for claims, coverage checks, and credit card processing than other platforms
You don’t have to love working with insurance. We do.
Alma provides clinicians with premium solutions for clinical efficiency and practice growth.
Join to start accepting insurance with ease, from these companies and more:
Frequently asked questions
If you have more questions about how Alma works, you can always reach out to us!
Am I required to take insurance?
We designed Alma’s insurance program to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.
What if I’m already credentialed with Aetna, Optum, or Cigna?
Members need to be credentialed under Alma’s Tax ID, regardless of their current individual credential status. Once you’ve been credentialed under Alma's Tax ID, you can add your eligible clients to the Alma portal to access enhanced rates for their sessions.
How do I submit claims?
Members can submit claims directly through the Alma portal — just enter the relevant session codes and hit send. Alma takes care of invoicing your clients and collecting copays.
The only time you’ll need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy.
Does Alma take a cut of my fee from visits with cash-pay clients?
No. We charge a monthly fee for membership that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you.
Can I accept referrals outside of Alma?
Alma is designed to support your entire practice. We’ll help you manage all of your clients — whether they come to you through Alma or not.
Working with Alma
An Alma membership equips you with everything you need to start and manage a private mental health practice.
Comprehensive tools for care delivery and practice management
The Alma platform is your partner in care, providing:
- Insurance-compliant treatment templates, consent forms and intake questionnaires
- PHQ-9 and GAD-7 assessments
- Secure, AI-supported progress notes
Resources to accelerate professional growth
An Alma membership is more than just a product. Members have access to:
- A members-only platform to share resources, referrals, and support
- Live and on-demand courses to earn CE credit
- Monthly workshops with industry experts
A dedicated team & community of practice
Alma brings together a dedicated team and practitioner network to support continuous professional growth.
- An operations team to support claims processing
- Customer support team
- Clinical advisors on staff
- A community of peers and referrers
A simple plan that’s right for you
Everything you need to focus on delivering great care.
Billed monthly
Billed annually (25% off)
ALMA MEMBERSHIP INCLUDES:
Insurance made easy, for you and your clients
A path to finding the right clients
A full suite of premium EHR tools
Community and professional development
$
125
/month
A flexible, month-to-month commitment.
Alma membership fees are subject to state sales tax.
Explore free provider resources
Insurance audit checklist: How to stay prepared
From avoiding coding red-flags to logging communication with insurance providers, here’s how to get and stay buttoned-up.
Medical coding & billing eBook
High-level overview of the most commonly used CPT codes, their contexts, and limitations, alongside insights gleaned from processing thousands of insurance claims at Alma.
5 FAQs about accepting insurance
With a foundational understanding of the process, you can simplify operations, fill your caseload faster, and ensure you're getting paid efficiently.
Discover even more reasons to join Alma
EHR tools
Get time back to focus on care with tools that help you establish treatment plans and track patient progress, all while staying HIPAA and insurance compliant.
Wiley Treatment Planners
Use a library of research-backed goals, objectives, and interventions to create treatment plans that meet insurance requirements and client needs.
On-demand CE courses
Alma’s on-demand content library helps you reach your clinical goals and obtain the CE credits you need to meet licensure requirements, entirely on your own terms.
