Get started

Get one-on-one matching support

Fill out the form below to receive personalized recommendations of providers at Alma who fit your needs. If this is an emergency, please call 911 or go to your nearest hospital.

Alma is a network of mental health care providers

Committed to providing the highest quality care experience.

Content Module
Content Module

Before Alma, I struggled to find a therapist that I connected with, whose services were covered by my insurance, and who was flexible with their scheduling.

Craig found a new therapist with Alma

Frequently Asked Questions

If you have more questions about how Alma works, you can always reach out to us!

support@helloalma.com

View all FAQs

What types of payment do Alma providers accept?

Providers in the Alma community determine their own policies around payment, including setting their own rates and deciding which insurance(s) to accept. Depending on your budget and insurance, we can help you find a therapist in the community who fits your needs.

Can I use my insurance to see my provider?

Most therapists at Alma accept insurance. When you're browsing our directory, select your insurance in the drop-down menu to only see providers who offer in-network care. Our Client Matching team can also give you personalized recommendations of available providers who take your insurance.

How do I know if therapy is covered by my health benefit?

The best way to determine if you have mental health care coverage is to call the number listed on the back of your insurance card. Ask them if you have behavioral health benefits as part of your coverage. If so, clarify what the copay or deductible is for a mental health outpatient visit.

What happens if my consultation request is declined?

If you don't hear back from a provider within 3-4 days, we recommend searching Alma's directory for a different provider that fits your needs. For one-on-one assistance, please reach out to our Client Matching team anytime.

Your consultation may also be declined because you live in a state where we don't currently operate. In this case, someone on our team will reach out via email about joining our waitlist. By joining, you will be the first to know when Alma is available in your area.

Once I confirm my preferred provider, how will I communicate with them?

It's up to you and your provider! Each provider at Alma has their own policies and processes around how they communicate with clients, but most use email and text.

How often will I meet with my therapist? Do I have to meet them every week?

It's up to you and your provider! Many prefer to see their therapist weekly, but you can set a cadence that feels right to you with your provider.