Insurance with Alma
Alma partners with major insurance payers to make it easy and rewarding for mental health care professionals to go in-network.Get in touch
Our insurance partners
A seamless insurance experience, for teletherapy and in-person care.
Grow your practice
Accelerate the growth of your practice with high demand for in-network care. Plus, diversify your caseload and fill daytime hours.
Get enhanced rates
Get enhanced payback rates for sessions, whether in person or online, all through Alma’s HIPAA-compliant platform.
Focus on client care
Alma handles all of the paperwork, from eligibility checks to claims submissions, with guaranteed payment within two weeks of each appointment.
Joining Alma has been the best thing to happen for my career, hands down. I went from working full time at a hospital to full time private practice in a matter of weeks. I think the general impression in the therapy community is that taking insurance is a headache and not worth it, but I have had the opposite experience.
Kristin Keefe, LCSW
It's important for me to be able to take insurance and to provide access to care. Alma has made the process of being paneled with insurance companies very, very simple. Historically, being paneled could be a nightmare. The process with Alma is seamless and quick. They make using benefits really easy for clients as well, resolving pain points not only for me as the provider but also for my clients.
Matthew Ryan, LCSW
Alma not only simplifies the claims process and provides ongoing business support, but they can also help you increase your overall take home pay. My business benefited from accepting insurance and now I'm able to support a wider range of clients, including those who can't afford to pay for therapy out of pocket.
Pam Skop, LMHC
Get in touch with Alma
Fill out this short form and someone from the Alma team will be in touch!
A simple plan that's right for your practice
Get the tools and support you need to manage and grow your practice, so you can focus on delivering great care.
Billed annually (25% off)
Alma Membership Includes:
Marketing support to grow your practice
Insurance made easy with enhanced payback rates
Digital tools to power your practice, in person or online
Community to foster connection and continuous learning
A flexible, month-to-month commitment.
For providers who reside in AZ, CT, MA, NY, or TX, sales tax will be added to your monthly fee.
How do I become a member?
Fill out this form and we’ll set up a call with one of our Community Growth Managers to help you learn more about membership and onboarding.
Will I still have full control over my practice? Are there any requirements or expectations once I become a member?
Your practice is your own, and how you run it is always up to you. Because of our membership structure, we’re always focused on how Alma can serve you — not the other way around. As a member, you have control over what your practice looks like, from the number of clients you see each week and the rates you work at, to what type of therapy modality you use. No matter what you decide, we’ll be there to support you in building your best practice.
Does Alma take a cut of my fee from visits with cash-pay clients?
No. We charge a monthly fee for membership that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you.
What if a client consultation isn’t a good fit?
Not every prospective client will be the right fit for your practice. If you need to decline a consultation request for whatever reason, we will work with them to find another provider at Alma.
What if I get referrals outside of Alma?
Alma is designed to support your entire practice. We’ll support you in taking care of all your clients whether they come to you through Alma or not.
Will I be required to take insurance?
We designed Alma’s insurance program to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.
Alma’s Insurance Program
What if I am already credentialed with Optum, Aetna, or Cigna?
Everyone who joins Alma’s insurance program needs to be credentialed under Alma’s Tax ID, regardless of their current individual credential status.
If I’m already credentialed with Optum, Aetna, and Cigna and seeing clients in-network, can I continue to see them through Alma’s insurance program?
Yes! Once you’ve been credentialed under Alma's Tax ID, you can move all your eligible clients into Alma's insurance program. You’ll get access to our enhanced rates for all of your clients, and we'll take care of all the admin so you can focus on your practice. And because your clients won’t need to create an account with Alma to continue seeing you, it's easy to transition them over.
Can I join Alma’s insurance program with a limited license?
No. In order to take part in Alma’s insurance program, all providers need to be fully licensed.
Is there an additional fee to join the insurance program?
Our insurance program is included with your Alma membership, which means that every member can take advantage of it free.
Is there a requirement for how many clients I see through insurance?
No. How many insurance clients you take on is entirely up to you. Our mission is to simplify access to affordable mental healthcare, and being able to help one client through our insurance program makes a difference.
How are copays processed under the program?
Alma collects all copays and coinsurance from any of your insurance clients through our own invoicing system. The only time providers would need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. Keep in mind that you will be responsible for ensuring your clients complete their invoices and will be notified if any have overdue invoices.
Will telemedicine continue to be covered under Alma's insurance program?
Yes! Telemedicine has and will continue to be covered under the same reimbursement rates as in-person therapy.
What happens if I decide to leave Alma entirely?
In the event that a member leaves Alma, any clients they began working with through Alma would stay with them. If that member was already credentialed with Optum and Aetna before joining Alma, they’ll retain their in-network status, but if they were credentialed via our insurance program, they would no longer be considered in-network.