Insurance with Alma

Alma partners with major insurance payers to make it easy and rewarding for mental health care professionals to go in-network.

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Our insurance partners

Aetna LogoAetna Logo
Cigna LogoCigna Logo
United Healthcare LogoUnited Healthcare Logo
Oscar LogoOscar Logo
Oxford LogoOxford Logo
Empire LogoEmpire Logo

A seamless insurance experience, for teletherapy and in-person care.

Grow your practice

Accelerate the growth of your practice with high demand for in-network care. Plus, diversify your caseload and fill daytime hours.

Get enhanced rates

Get enhanced payback rates for sessions, whether in person or online, all through Alma’s HIPAA-compliant platform.

Focus on client care

Alma handles all of the paperwork, from eligibility checks to claims submissions, with guaranteed payment within two weeks of each appointment.

Joining Alma has been the best thing to happen for my career, hands down. I went from working full time at a hospital to full time private practice in a matter of weeks. I think the general impression in the therapy community is that taking insurance is a headache and not worth it, but I have had the opposite experience.

Kristin Keefe, LCSW

It's important for me to be able to take insurance and to provide access to care. Alma has made the process of being paneled with insurance companies very, very simple. Historically, being paneled could be a nightmare. The process with Alma is seamless and quick. They make using benefits really easy for clients as well, resolving pain points not only for me as the provider but also for my clients.

Matthew Ryan, LCSW

Alma not only simplifies the claims process and provides ongoing business support, but they can also help you increase your overall take home pay. My business benefited from accepting insurance and now I'm able to support a wider range of clients, including those who can't afford to pay for therapy out of pocket.

Pam Skop, LMHC


Get in touch with Alma

Fill out this short form and someone from the Alma team will be in touch!

A simple plan that's right for your practice

Get the tools and support you need to manage and grow your practice, so you can focus on delivering great care.

Billed monthly

Billed annually (25% off)


  • Marketing support to grow your practice

  • Insurance made easy with enhanced payback rates

  • Digital tools to power your practice, in person or online

  • Community to foster connection and continuous learning



A flexible, month-to-month commitment.

For providers who reside in AZ, CT, MA, NY, or TX, sales tax will be added to your monthly fee.

Frequently Asked Questions

If you have more questions about how Alma works, you can always reach out to us!

Becoming a member

How do I become a member?

Fill out this form to set up a call with one of our Community Growth Managers. We’ll share more information about Alma and answer any question you may have about membership.

Are there any practice requirements for members?

Your practice is your own, and how you run it is always up to you. Our membership structure is built around how Alma can serve you — not the other way around. You’ll have complete control over your practice and can decide on areas like:

  • The number of clients you see each week
  • The rates you work at
  • The type of therapy modality you use

To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.

Can I join Alma with a limited license?

Can I join Alma with a limited license?No. In order to take part in Alma’s insurance program, all providers need to be fully licensed.

Accepting insurance

Am I required to take insurance?

We designed Alma’s insurance program to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.

What if I’m already credentialed with Aetna, Optum, or Cigna?

Members need to be credentialed under Alma’s Tax ID, regardless of their current individual credential status. Once you’ve been credentialed under Alma's Tax ID, you can add your eligible clients to the Alma portal to access enhanced rates for their sessions.

How do I submit claims?

Members can submit claims directly through the Alma portal — just enter the relevant session codes and hit send. Alma takes care of invoicing your clients and collecting copays.

The only time you’ll need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy.

Is virtual care telemedicine covered?

Yes! Telemedicine and teletherapy will continue to be covered under the same reimbursement rates as in-person therapy.

Does Alma support clinicians who are licensed in multiple states?

Yes! Through Alma, you can get credentialed and accept insurance clients anywhere you’re already licensed.

Caseload management

Does Alma take a cut of my fee for cash-pay clients?

No. We charge a monthly membership fee that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you.

Can I accept referrals outside of Alma?

Alma is designed to support your entire practice. We’ll help you manage all of your clients — whether they come to you through Alma or not.

Ready to get started?

We take care of you, so you can take care of your clients.