For Providers

Insurance with Alma

Alma partners with major insurance payers to make it easy and rewarding for mental health care professionals to go in-network.

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A seamless insurance experience, for teletherapy and in-person care.

Grow your practice

Accelerate the growth of your practice with high demand for in-network care. Plus, diversify your caseload and fill daytime hours.

Get enhanced rates

Get enhanced payback rates for sessions, whether in person or online, all through Alma’s HIPAA-compliant platform.

Focus on client care

Alma handles all of the paperwork, from eligibility checks to claims submissions, with guaranteed payment within two weeks of each appointment.

A simple plan that's right for your practice

Get the tools and support you need to manage and grow your practice, so you can focus on delivering great care.

Billed monthly

Billed annually (25% off)

Alma Membership Includes:

  • Marketing support to grow your practice

  • Insurance made easy with enhanced payback rates

  • Digital tools to power your practice, in person or online

  • Community to foster connection and continuous learning

$125

/month

A flexible, month-to-month commitment.

For providers who reside in AZ, CT, MA, NY, or TX, sales tax will be added to your monthly fee.

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Joining Alma has been the best thing to happen for my career, hands down. I went from working full time at a hospital to full time private practice in a matter of weeks. I think the general impression in the therapy community is that taking insurance is a headache and not worth it, but I have had the opposite experience.

Kristin Keefe, LCSW

Joining Alma’s insurance program is a great way to start your practice and build it the way you want. Within a day of being credentialed, I had countless requests for psychotherapy consultations. I have been able to fill my entire caseload in less than a month and still leave room for some out-of-network clients. Plus, the payback rate is reasonable and the paperwork minimal. I am so glad I joined.

Divya Agrawal, LCSW

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Alma not only simplifies the claims process and provides ongoing business support, but they can also help you increase your overall take home pay. My business benefited from accepting insurance and now I'm able to support a wider range of clients, including those who can't afford to pay for therapy out of pocket.

Pam Skop, LMHC

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Get in touch with Alma

Fill out this short form and someone from the Alma team will be in touch!

Frequently Asked Questions

If you have more questions about how Alma works, you can always reach out to us!

support@helloalma.com

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FAQs

Joining Alma

How do I become a member?

Fill out this form and we’ll set up a call with one of our Community Growth Managers to help you learn more about membership and onboarding.

Will I still have full control over my practice? Are there any requirements or expectations once I become a member?

Your practice is your own, and how you run it is always up to you. Because of our membership structure, we’re always focused on how Alma can serve you — not the other way around. As a member, you have control over what your practice looks like, from the number of clients you see each week and the rates you work at, to what type of therapy modality you use. No matter what you decide, we’ll be there to support you in building your best practice.

Does Alma take a cut of my fee from visits with cash-pay clients?

No. We charge a monthly fee for membership that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you.

What if a client consultation isn’t a good fit?

That’s where our Client Matching team comes in. Regardless of the circumstance, if a client isn’t a good fit for your practice, our Client Matching team will step in to connect them with another provider in the Alma community.

What if I get referrals outside of Alma?

Alma is designed to support your entire practice. We’ll support you in taking care of all your clients whether they come to you through Alma or not.

Will I be required to take insurance?

We designed Alma’s insurance program to be easy and financially rewarding for our members, but joining the program is not a requirement. We believe in giving our members full autonomy over their practice, and that includes determining which payment options you accept and which clients you choose to see.

Can I still join Alma if I’m still working towards full licensure and need supervision in order to practice?

Yes! Providers who are practicing under supervision are more than welcome to join Alma. Just keep in mind that, for now, you won’t be able to participate in our insurance program until you’re fully licensed. It’s also the provider’s responsibility to find a supervisor for their practice.

Please note that Alma does not support providers in finding a supervisor — that is the provider’s responsibility. It is not required that your supervisor joins Alma.

Alma’s Insurance Program

What if I’m already credentialed with Optum and Aetna?

Everyone who joins Alma’s insurance program needs to be credentialed under Alma’s Tax ID, regardless of their current individual credential status.

If I’m already credentialed with Optum and Aetna and seeing clients in-network, can I continue seeing them through Alma’s insurance program?

Yes! Once you’ve been credentialed under Alma's Tax ID, you can move all your eligible Optum & Aetna clients into Alma's insurance program. You’ll get access to our enhanced rates for all of your clients, and we'll take care of all the admin so you can focus on your practice. And because your clients won’t need to create an account with Alma to continue seeing you, it's easy to transition them over.

Can I join Alma’s insurance program with a limited license?

No. In order to take part in Alma’s insurance program, all providers need to be fully licensed.

Is there an additional fee to join the insurance program?

Our insurance program is included with your Alma membership, which means that every member can take advantage of it free.

Is there a requirement for how many clients I see through insurance?

No. How many insurance clients you take on is entirely up to you. Our mission is to simplify access to affordable mental healthcare, and being able to help one client through our insurance program makes a difference.

How are copays processed under the program?

Alma collects all copays and coinsurance from any of your insurance clients through our own invoicing system. The only time providers would need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. Keep in mind that you will be responsible for ensuring your clients complete their invoices and will be notified if any have overdue invoices.

Will telemedicine continue to be covered under Alma's insurance program?

Yes! Telemedicine has and will continue to be covered under the same reimbursement rates as in-person therapy.

If I decide that I don’t want to be in-network through Alma anymore, can I opt out?

Of course! Our team just needs 30-day notice in order to transition you out of our insurance program.

What happens if I decide to leave Alma entirely?

In the event that a member leaves Alma, any clients they began working with through Alma would stay with them. If that member was already credentialed with Optum and Aetna before joining Alma, they’ll retain their in-network status, but if they were credentialed via our insurance program, they would no longer be considered in-network.