Fill out this form and we’ll set up a call with one of our Community Growth Managers to help you learn more about membership and onboarding.

Your practice is your own, and how you run it is always up to you. Because of our membership structure, we’re always focused on how Alma can serve you — not the other way around. As a member, you have control over what your practice looks like, from the number of clients you see each week and the rates you work at, to what type of therapy modality you use. No matter what you decide, we’ll be there to support you in building your best practice.

No. We charge a monthly fee for membership that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you.

Not every prospective client will be the right fit for your practice. If you need to decline a consultation request for whatever reason, we will work with them to find another provider at Alma.

Alma is designed to support your entire practice. We’ll support you in taking care of all your clients whether they come to you through Alma or not.

We designed Alma’s insurance program to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.

Yes! Licensed providers who are practicing under supervision are more than welcome to join Alma. We cannot help members find a clinical supervisor at this time, but we hope to offer this in the future. Supervisors are not required to join Alma.

Unfortunately, pre-licensed providers who are logging supervision hours in order to receive their license do not qualify for Alma membership. You must be fully licensed to join.

Everyone who joins Alma’s insurance program needs to be credentialed under Alma’s Tax ID, regardless of their current individual credential status.

Yes! Once you’ve been credentialed under Alma's Tax ID, you can move all your eligible clients into Alma's insurance program. You’ll get access to our enhanced rates for all of your clients, and we'll take care of all the admin so you can focus on your practice. And because your clients won’t need to create an account with Alma to continue seeing you, it's easy to transition them over.

No. In order to take part in Alma’s insurance program, all providers need to be fully licensed.

Our insurance program is included with your Alma membership, which means that every member can take advantage of it free.

No. How many insurance clients you take on is entirely up to you. Our mission is to simplify access to affordable mental healthcare, and being able to help one client through our insurance program makes a difference.

Alma collects all copays and coinsurance from any of your insurance clients through our own invoicing system. The only time providers would need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. Keep in mind that you will be responsible for ensuring your clients complete their invoices and will be notified if any have overdue invoices.

Yes! Telemedicine has and will continue to be covered under the same reimbursement rates as in-person therapy.

In the event that a member leaves Alma, any clients they began working with through Alma would stay with them. If that member was already credentialed with Optum and Aetna before joining Alma, they’ll retain their in-network status, but if they were credentialed via our insurance program, they would no longer be considered in-network.