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What to Expect from a Therapy Consulation

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If you’re looking for a new therapist, a free consultation is almost always worth doing. So many therapy-seekers have jumped right into a first session, only to realize in a matter of minutes that it isn’t a good fit. Cue an awkward conversation followed by a frustrating bill.

The most helpful therapists — including 99% of the therapists you can find through Alma — consider a free, 15-minute phone or video consultation to be an essential part of the search process.

The only tricky part is that those 15 minutes can go by fast. Knowing what to expect can help you make the most of the conversation, so you confidently book your first therapy appointment or move on to the next potential therapist on your list.

What’s the goal of a therapy consultation?

The goal of a therapy consultation is for both you and the therapist to decide, at least initially, if you’re a good fit.

What does “a good fit” actually mean? For starters, the consultation can help you make sure there aren’t any obvious deal-breakers. For example, they don’t take your insurance or they’re only available during times you’re at work.

Or, you might discover that the therapist doesn’t specialize in the therapeutic approach you’re interested in or have experience working with people facing your unique challenges.

If you’re a good fit, you’ll also respond positively to their personality. Do they put you at ease? Do you enjoy talking to them? Do they ask you questions that feel interesting and useful?

While you might not immediately want to share the most intimate details of your past, you should feel like you can imagine building a relationship with them over time.

What questions to expect from a therapy consultation

Most therapists will introduce themselves by providing an overview of their background and approach to therapy.

Then, your therapist will most likely ask you at least some of these questions:

Logistics questions

  • Will you be using insurance?
  • What insurance plan do you have? (If you schedule a consultation through Alma, the therapist will already have this information).
  • When are you available for therapy sessions?

Questions about your therapy goals and experience

  • Why are you seeking therapy now?
  • Have you been in therapy before?
  • If you have been in therapy, what did or didn’t work for you?
  • What do you hope to get out of therapy?

For questions that veer beyond logistics, you don’t have to have a well-formed answer. Whatever you can share will help the therapist determine if they can help you.

What should I ask in a therapy consultation?

You’ll get a chance to ask the therapist a few questions yourself, too.

Depending on what the therapist covers in their opening, you might ask:

  • What is your educational background and training?
  • Is there a specific mode of therapy that you use?
  • What does “making progress” in therapy look like to you?
  • Do you have experience working with people in my stage of life?
  • Do you have experience working with people who share my identity?
  • Do you have experience working with [diagnosis or symptoms]?
  • Do you accept my insurance? (If this hasn’t been discussed yet)
  • What’s your availability during [time that’s most convenient to you]?

If there’s a specific approach you’d like to explore, ask about it. For example, if you’ve experienced something traumatic, you may prefer to find a therapist who specializes in trauma-informed therapy.

With Alma, you can filter our therapist directory by therapeutic approach so you can start narrowing down your options before booking a free consultation.

How to prepare for a therapy consultation

It can help to take some time to brainstorm questions and goals so you can go into the conversation with a clear idea of what you’d like to discuss.

  1. Make a list of the top three things you’d like to address in therapy. Do you want to improve your relationships? Feel more confident? Manage anxiety? Having a list ready will help your therapist get to know you and give them an opportunity to share how they could help you meet your goals.
  2. If you’ve been in therapy before, think about what you would change and what you keep the same about your experience. Reflect on what you liked about your prior therapist, and what you wished you could have spent more time discussing. If there’s a certain style or approach you clicked with—or didn’t—bring it up in your consultation call.
  3. Read up on different therapeutic styles. Asking about a therapist’s approach is a common first question, but unless you’ve studied psychology yourself, you might not be familiar with every type of therapy out there. If you have time, consider conducting some online research on different approaches to find what resonates with you.

Examples of therapeutic approaches include:

  • Cognitive and behavioral therapies
  • Trauma-focused therapies
  • Humanistic therapies
  • Mindfulness-based therapies
  • Body-focused therapies
  • Insight-focused therapies

If you’re searching for a therapist through Alma, you can read up the difference between various therapeutic approaches from within the Alma directory.

  1. Learn about therapist degree types and training. Not every therapist has the same credentials. Consider looking into the training process different therapists go through. One of the most important differences to keep in mind is that only psychiatrists (MD) and psychiatric nurse practitioners (NP) can prescribe medication. While some psychiatrists and psychiatric nurse practitioners also offer therapy, they more commonly refer patients to psychotherapists, psychologists, and social workers. Alma allows those searching for therapists to filter by degree type.
  2. Know your non-negotiables. If weekday appointments really don’t work for your schedule or if you’re most interested in a therapist with certain experience, it’s okay to move on and keep looking. Many people meet with multiple therapists before finding a match. And therapists regularly talk to potential clients who don’t end up being a fit—it’s just part of being a mental health professional.

How to request a consultation through Alma

Most Alma therapists offer free, 15-minute consultations.

Start your search for a therapist through Alma by answering a few questions about what you’re looking for. Then you’ll get a list of therapists licensed in your state who meet your criteria. From there, you can click into each therapist’s profile to read more about them and request a free consultation.

When requesting a consultation, you’ll enter your basic contact information and insurance plan, if you’ll be using insurance. You also have the option of sharing a bit about what you would like to focus on, if you have prior experience with therapy, or if you’re looking for a specific type of care.

Most therapists will reach out within 2-3 business days to schedule your consultation.

How to know if a therapist is right for you

The best barometer for evaluating a therapist during a consultation is how you feel. To get anything out of therapy, you need to feel safe and comfortable with your therapist, as well as optimistic about future sessions.

During a therapy session, the therapist is your expert guide. It’s their job to ask the right questions at the right time, to make sure the session is productive without being overwhelming, to leave you feeling more self-aware and self-confident than when you started.

Even if a consultation only lasts 15 short minutes, a therapist who is a good fit for you will make you feel like you’re in good hands.

If anything about the consultation felt off, trust your instincts. It’s extremely common for people to meet with a few different therapists before finding the right one.

With more than 21,000 therapists in the Alma directory, most of whom offer free consultations, we can help you find options. Start searching for a therapist with Alma.

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Sam Dylan Finch
Sam Dylan Finch

About the Author

Sam Dylan Finch is a writer, digital creator, marketing consultant, and advocate. His unique combination of lived experience and authenticity, alongside his journalistic expertise, has led to memorable, culture-shifting moments across the web. His work has not only shifted attitudes around LGBTQ+ identity and neurodivergence, but has brought compassionate and necessary depth to many stigmatized conversations and communities. His career has spanned many roles, including work as a writer, editor, social media strategist, and content marketer for platforms like Alma, Healthline, Psych Central, Inflow – ADHD, Oar Health, Bezzy Depression, Teen Vogue, Huffington Post, and countless others.

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A man works at his coffee table to calculate the cost of therapy after finishing a virtual consultation.
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