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Navigating Insurance: Credentialing, Eligibility Checks & Billing

We know working with insurance can be complex. Learn how we simplify the process by streamlining eligibility and credibility checks, and making it easier for you to navigate.

Recorded on June 10, 2025

Navigating Insurance: Credentialing, Eligibility Checks & Billing

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Meet our experts

Sam Grant Harrison

Sam Grant Harrison (she/her)

Director of Product Marketing at Alma

Sam is a Director of Product Marketing at Alma, focused on improving the care finding experience and making insurance easier to navigate. She earned her BA in Sociology from Bates College and now lives in Brooklyn, NY. Outside of work, you’ll often find her exploring new corners of New York with her dachshund, Enzo.

Lisa Britvan

Lisa Britvan (she/her)

LCSW

Lisa Britvan, LCSW, is a therapist and practice owner who specializes in trauma, anxiety, and the lasting effects of childhood and adult experiences. She is EMDR-trained, with advanced EMDR training in attachment and complex trauma. Lisa is the founder of Britvan Therapy Services PLLC, a trauma-informed private practice committed to helping clients heal in ways that support deep, meaningful, and lasting change.

About Alma

Alma helps mental health care providers build thriving private practices with rewarding insurance partnerships, admin and caseload management tools, and community support.