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Alma’s Teletherapy Report

Alma surveyed over 300 clinicians and clients across the country about their experience with teletherapy. The results in this survey indicate a shift in perspective that stemmed from COVID-19 and gives us a glimpse into the future of mental health care.

Last updated: September 2024

Alma’s Teletherapy Report

The new normal: 95% of clinicians intend to continue offering teletherapy

Something about being behind a computer screen lets my guard down even further. I feel free to really dive into my session.

Anonymous client

COVID-19 fundamentally altered norms and attitudes around teletherapy

Before the pandemic, 84% of clients and 69% of clinicians said they had never tried teletherapy.

By May 2021, teletherapy was not only more common, but also overwhelmingly well received. 91% of clients and 87% of clinicians reported that their experience with teletherapy was “good” or “great”.

Graph showing a positive experience when seeing a therapist via teletherapy

No significant impacts to the clinician-client relationship

Despite the abrupt transition to teletherapy, we’ve found that teletherapy hasn’t negatively impacted the relationship between clinicians and clients.

Chart showing no significant impacts to the clinician-client relationshipGraph showing an increase in positive experiences seeing clients via teletherapy

Access the full report

With this resource, you'll learn how to:

  • See the benefits teletherapy has provided private practice clinicians

  • Get insight on the most important factors clients have when choosing a clinician

  • Better understand the long-term impacts of COVID-19 on mental health care